Contact Us

You may contact us directly at team@deltarray.com.

FAQ

Is giglad an audio plug-in?

No, Giglad is an application and a plug-in host itself. If you wish to use it with your DAW, you can use the midi engine of giglad and virtual midi device (such as loopMIDI in Windows or IAC in MAC) in order to send the midi message from Giglad to your DAW.

Can I create my style by playing directly on the midi controller?

Yes this is possible. There is a record button and a metronome placed at the toolbar of the style editor for exactly this purpose. You can read more in our documentation.

I have set a plug-in in the Right Hand 1 track but there is no sound

  • Double check your hardware connections.
  • If the LED's on the mixer are not moving check your audio device settings.
  • If while playing, the corresponding notes do not get highlighted in the keyboard ensure that your hardware midi keyboard controller has been set and is enabled in the settings.
  • Ensure that you are playing at the midi keyboard controller range which corresponds to the solo track (Default: Solo Range)
  • If you are certain that you have done everything correct, try using another VST. If it proves the issue to be the VST please contact us and report the issue.

How can I reduce the latency while playing live?

To achieve low latency, it is advised to use a decent sound card which supports ASIO in windows and Core Audio in MAC. Additionally you need to lower the buffer size from the Giglad Settings-Audio. The smaller the buffer size, the lower the latency but more demanding in system resources. You need to find the balance where the latency is acceptable and your system can perform without glitches.

Does giglad support Korg styles?

No, only Yamaha styles are supported at the moment but we are considering supporting them in a future version of Giglad.

In my MAC, why giglad keeps asking for permissions in directories although I have already granted access?

This only happens in MAC with M1, M2 processors and it looks like the only way to solve this is to pay the corresponding commission to Apple. We are certainly going to do so in the future but at the moment, our decision is not to proceed with this. If these popups are really annoying you, there is the following workaround: Instead of running giglad via the shortcut or by double clicking on the corresponding file, you should always start giglad using the command line. Open a terminal and type /Applications/giglad.app/Contents/MacOS/giglad which is the path of giglad. This way, after granting the required access once, you will not have to do it again. For your convenience, you may wish to create a script file which will run giglad this way by double clicking on it:

  • Create a file in your desktop and name it giglad.command
  • Paste the following so that the file only contains this: /Applications/giglad.app/Contents/MacOS/giglad
  • Open a terminal window and type chmod a+x ~/Desktop/giglad.command. This will make the file executable and by double clicking on it, it will run giglad via the terminal.

Giglad does not find many of my VST3 plug-ins in MAC. Why is that?

Giglad is a universal app. This means that it can run on M1 without the need of Rosetta and Intel. In order for a VST3 plug-in to get loaded on M1, it needs to be also universal. Unfortunately, this is not the case for many VST3 plug-ins which only support Intel. Many DAW's such as Reaper and Logic overcome this limitation by most probably transferring the audio via Rosetta. This is not the case for Giglad but these are the options:

  • Use Audio Units instead: AU do not seem to have this problem and most of the plug-ins manufacturers provide both AU and VST. If your plug-ins contain huge data due to sampling, you most probably do not need to download this twice.
  • Run Giglad under Rosetta. You can Google search how you can run any app under Rosetta and you can do the same for Giglad. This way Giglad will run like running on Intel and the plug-ins that are compiled for Intel should load. However, this solution will most probably introduce extra unnecessary processor overhead.

If I purchase giglad, will I be able to run it on two different systems?

No, each activation key is bind on a machine and giglad can be activated on one machine only. If you wish to use the same activation key on a different machine you need to "move" the license by deactivating first on machine A and activate later on machine B. There is no limitation on the number of activations/deactications per month at the moment but this may change in the future.

If I purchase the software, do I have free upgrades for lifetime?

We do not promise free updates for lifetime. Depending on the upgrade features and the implementation time we may require a small fee. All Giglad versions up to 3.xx were free upgrades but version 4.00 was not. However, you may use the version you have purchased for as long as you wish.

Should I purchase Stage, Studio? Can I upgrade later to Complete?

We cannot decide for you which of the above best fits your needs. Please understand the limitations of each version carefully and make your own choice. Upgrade to Complete is possible via within the software from the Menu->Help->About.

My system reach its limits when I use Kontakt

To effectively use Kontakt with giglad, you must setup the memory pool in order to use one instance of the plug-in on multiple tracks. Learn how you can do this by reading the documentation.

Video Legacy

The videos below are older and have been created for Giglad versions < 4.0 and although much of their content is still supported, they are out of date. We keep them for nostalgic reasons and you are of course free to watch them

Description Youtube
The first Giglad video ever made. This is the presentation for version 1.0. See how much the software has been involved since then. Video
Version 2.xx explains how you could use Giglad to read and play Yamaha styles. Video
Version 3.xx presentation video. Video
Version 3.xx created by an advanced user showing the effectiveness of the Memory Pool Video